Privacy Policy

DLB Solutions Ltd. PO Box 37538 1520 Lonsdale Avenue North Vancouver, BC V7M 2H0 Canada

REFUND AND CANCELLATION POLICY Last Updated 23rd October, 2010

This policy is subject to change, therefore please periodically check this Privacy Policy for updates. You should refer to the date posted above to determine when this policy was last updated. Use of the websites or services provided by DLB Solutions Ltd constitutes consent to the version of this privacy policy in effect from the above date.

DLB solutions Ltd take great care to safeguard the confidentiality of your personally identifiable information. We make every effort to protect the loss, misuse, and alteration of the information under our control.

If a customer requests technical support or other information, then we will ask you for your information in order to identify you as a subscriber to the services. We will also request any other information necessary to answer the queries raised. Any information you provide to us through a form, email, or telephone for the purpose of customer support, is used for that specific situation only or to administer our service to you.

As an account holder on you have access to your account information. Our support staff also has access to your account information, which is viewed for reasons such as when technical support is requested or maintenance is required. Your customer account is password-protected. You are responsible for maintaining the secrecy of your passwords and any account information. Remember to log out of your customer account and close your browser window when you are done. This ensures that others cannot access your personal information if your computer is accessible to others.

DLB Solutions Ltd does not disclose any personally identifiable information about our customers to any third party without the express permission of the customer, unless we believe in good faith that we are required to do so by law or for the protection of our legal rights. DLB Solutions Ltd may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms and Conditions for the service. We can disclose any personal information about our customers to law enforcement or other government officials as we, at our sole discretion, believe to be necessary or appropriate in connection with a violation of the DLB Solutions Ltd Terms and Conditions, an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us to legal liability.